Eligibility for Returns

  • Returns accepted within 15 days of delivery.
  • Items must be:
    • Unused/unwashed with original tags.
    • In undamaged packaging (e.g., shoe boxes, product seals).
  • Non-returnable: Underwear, makeup, personalized items.

Return Process

  1. Report Issue: Contact us within 48 hours of delivery for damaged/wrong items.
  2. Approval: We may request photo/video proof before approving returns.
  3. Return Shipping:
    • Free: For our errors (wrong/damaged items).
    • Customer-paid: For change of mind (via courier of choice).
  4. Refund/Exchange: Processed within 3-5 business days after inspection.

Refund Methods

Online payments: Refund to original payment methods.

COD orders: Refund via bank transfer/JazzCash/EasyPaisa.